YCS Agency

Customer Service Support

  • Immediate start with reputable organisation.
  • Long term opportunity with a fantastic team.

About Our Client

This opportunity is with a reputable organisation recognised for its strong commitment to exceptional customer service. Operating in a dynamic, fast-paced environment, the company is dedicated to delivering high-quality support to its clients.

Job Description

  • Respond to customer inquiries via phone, email, or in person in a professional manner.
  • Resolve customer issues efficiently and escalate complex cases when necessary.
  • Maintain accurate records of customer interactions and transactions.
  • Provide detailed information about services to customers.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Assist with processing bookings.
  • Keep up-to-date with company policies.
  • Promote a positive and helpful image of the company at all times.

The Successful Applicant

A successful Customer Support professional should have:

  • Strong communication skills, both written and verbal.
  • Proficiency in using computer applications and software.
  • Proven experience in customer service or a similar role.
  • Problem-solving abilities and attention to detail.
  • A customer-focused mindset.
  • Flexibility and adaptability to work in a fast-paced environment.

What’s on Offer

  • Competitive hourly pay of £13.99 per hour.
  • Generous holiday allowance of 25 days (pro-rata).
  • On-site parking for convenience.
  • Opportunity to gain valuable experience with long term opportunity
  • Supportive and collaborative workplace culture.
Contact: Danielle Hughes
Quote job ref: JN-102025-6850917
Phone number: +44 151 255 3756
Job Category: Industrial
Job Type: Temporary
Job Location: Leeds

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